What does a tourism worker do?

Guide, manage, inform and support international and local tourism to the Gippsland region.

What do I need to be good at?
  • Informing and leading groups
  • Gathering and keeping up to date with tourism services
  • Researching and collecting facts and historical information
  • Working in a team
  • Relating well to the customer
  • Patience and kindness
  • Working quickly and well under pressure
  • Following directions
  • Work related literacy and numeracy
How much do I get paid?

The average salary for a Tourism worker is $62,000 which can vary depending on role, experience and training.

How do I get trained?

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At school by…

Doing year nine work experience with an employer in regional Tourism careers.

Enrolling in the VET in Schools Certificate II in Tourism where you study part time at TAFE. If you secure a school-based traineeship with a local employer, you can complete your year 12 and spend one or two days a week with your employer. You could graduate with year 12, a Certificate 11 in tourism, and the equivalent of up to one year of your apprenticeship completed.

At TAFE or other registered training organisation by

Completing a short course in Travel or Customer Service

Completing a six-month Full time Certificate III Tourism, Guiding or Travel course. You don’t need an ATAR, but you will need a year 11 completion.

Completing a Certificate IV, Diploma or Advanced Diploma Travel and Tourism Course

On the job

Look for a school-based apprenticeship or full-time apprenticeship with an individual employer or a local apprenticeship provider – they’re listed on Australian Apprenticeships.

How do I get experience?

Undertake work experience opportunities in Tourism or ask your careers teacher or VET or VCAL coordinator. You can ask a Tourism careers employer for a voluntary work opportunity.

Undertake a short hospitality or tourism course at TAFE or another training provider, to prepare you for the many part time work opportunities in Tourism careers.

Keep an eye on the Gippsland Volunteering website for other volunteering opportunities.

What does this job lead to?

Fully qualified and experienced tourism workers can go on to become business owners and operators. Further training can lead to specialisation in:

  • Travel agencies
  • Ecotourism
  • Tourism Business management